On Tri Indigo Inc.
Privacy Policy
Effective date: June 12th, 2024
At Tri Indigo Digital, we value your privacy and aim to provide transparency about the information we collect, how we use it, and your rights regarding your personal information. This Privacy Policy applies to your interactions with On Tri Indigo Digital, including our website, mobile services, and applications, as well as any events or conferences we host or participate in.
Please take the time to read this policy carefully!s
What Information We Collect and Why We Collect It
Personally Identifiable Information (“PII”)
Depending on how you engage with our website, we may collect personally identifiable information (“PII”). This includes information such as your name, contact information, email address, IP-based location, and phone numbers. We may also collect non-personally identifiable information (“Non-PII”), which is information that cannot be directly linked to you.
We collect PII when you provide it to us through your use of On triindigo.com, such as when creating an account, making a purchase, subscribing to our newsletter, signing up for webinars or events, or contacting our team over the phone. Additionally, we may combine the PII and Non-PII we collect from you with information obtained from third parties, such as Google or Facebook, in a manner that aligns with ethical practices. However, we will not be held responsible if inadvertently obtained data from third-party sources was collected unethically. If we discover unethical collection of third-party PII, we will cease using that data and take preventive measures. Please contact us at hello@triindigo.com if you believe your PII was obtained unethically from a third party.
We will not collect your PII without your express or implied consent. To learn more about the differences between express and implied consent, refer to the website provided by Canada’s Anti-Spam Legislation (CASL) enforcement agency: www.crtc.gc.ca/eng/internet/infograph.htm.
If you wish to stop us from collecting your PII, please contact us at hello@triindigo.com. We will also honor Do Not Track (DNT) requests submitted through web browsers in compliance with the California Online Privacy and Protection Act (CalOPPA). Learn more about submitting DNT requests within your web browser here: https://termsfeed.com/do-not-track.
Information We Collect:
Website Usage Data: We collect information about your activity on our website, such as the pages you visit, the links you click, and the searches you perform. This information is collected through cookies and similar technologies, including:
Google Analytics: We use Google Analytics to track website traffic and user behavior.
Google Search Console: We use Google Search Console to monitor our website’s search engine optimization (SEO) performance.
Google Tag Manager: We use Google Tag Manager to manage and deploy various analytics and marketing tools on our website.
Facebook Pixel: We may use the Facebook Pixel to track conversions from our website and measure the effectiveness of our Facebook advertising campaigns.
Other Tools: We may use other analytics and marketing tools on our website from time to time, which may collect user data by browser. device, time, session info etc.
Contact Information: If you contact us through our website, we may collect your name, email address, phone number, and any other information you choose to provide.
SMS Marketing Opt-In: If you opt-in to receive SMS marketing messages from us, we will collect your phone number.
SMS opt-in information (phone number) – We will never share your SMS opt-in information with third-party providers for marketing or promotional purposes.
How We Use Your Information:
Website Usage Data: We use website usage data to understand how visitors use our website and to improve the user experience. We may also use this information for marketing purposes, such as retargeting ads to you on other websites.
Contact Information: We use contact information to respond to your inquiries and provide you with information about our services. We may also use this information for marketing purposes, such as sending you email newsletters.
SMS Marketing: We use your phone number to send you SMS marketing messages, but only if you have explicitly opted in to receive them. You can opt out of receiving SMS marketing messages at any time by texting “STOP” to the shortcode or number we use.
Consent to messaging will not be transferred between Third Parties, it only remains between us.
Note: We DO NOT Sell your personal or non personal data to anyone.
Data we have as your consent (Name, phone number, email) will never be sold to anyone – we do not sell data of our customers, we keep it with us privately with your consent, if you ever wish to delete that data you may email us at support@triindigo.com and we will process your request accordingly.
Non-Personally Identifiable Information (“Non-PII”)
As mentioned earlier, Non-PII is information that does not directly identify you. We automatically collect certain Non-PII when you use our services. This includes information about the devices you use to access our services (such as IP address or device identifiers) and how you interact with On Tri Indigo (such as website visit times). Our advertisers and ad servicers may also collect Non-PII outside of On Tri Indigo to measure the effectiveness of our digital advertising campaigns. We use this information to enhance user experience, improve our services, and deliver relevant messages to our customers.
Why Do We Collect Your PII and Non-PII?
We collect PII to provide, analyze, and enhance our services, respond to customer requests, and conduct marketing activities across various channels. If you opt in to our email list, we will send you periodic emails covering topics like events, new content, product updates, blog posts, company news, and employment opportunities. Mainly it is used for staying in contact with the customer and for sharing appointment details and remainders or updates regarding their products or services.
Note: On Tri Indigo adheres to the principles of the U.S.-EU Privacy Shield framework, providing protection for your PII. Learn more about this framework and its benefits for your privacy here: www.privacyshield.gov/welcome.
Analytics, Advertising, and Digital Tools
Our website utilizes third-party analytics tools like Google Analytics. For more information about data collection and processing with Google Analytics, please visit: www.google.com/policies/privacy/partners.
In addition to Google Analytics, we use various data collection and advertising platforms to inform our decisions regarding website design, content, offerings, and advertising. These platforms include Google advertising and analytics tools (such as Google Analytics, Google AdWords, DoubleClick, Google Tag Manager) and social media platforms like Facebook. You can find more information about Facebook’s privacy policies and remarketing here: www.facebook.com/about/basics/advertising. We also work with social media management platforms like Buffer. Learn more about Buffer and its policies here: https://buffer.com/privacy.
For general opt-out options for various online advertising services, visit:
– http://optout.networkadvertising.org/#/
– http://optout.aboutads.info/#/
How We Share Information
We do not disclose your PII to third parties, except in the following cases where you will be notified and given an opportunity to decide:
– To companies that provide services on our behalf, such as payment processors, who have agreed to use your information only for the purposes we specify.
– When required to comply with applicable law, legal process, or governmental authorities.
– When necessary to enforce our privacy policy, agreements, or protect our rights, customers, property, employees, or others.
– We Ensure that the phone numbers collected and the consent you received will not be shared with 3rd party providers.
Note: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
We strive to work with third parties that adhere to the principles of the U.S.-EU Privacy Shield framework. Learn more about the protections this framework offers for your PII here: www.privacyshield.gov/welcome.
Note: We DO NOT Sell your personal or non personal data to anyone.
Data we have as your consent (Name, phone number, email) will never be sold to anyone & we do not sell data of our customers, we keep it with us privately with your consent, if you ever wish to delete that data you may email us and we will process your request accordingly.
Your Choices
Regarding your PII and Non-PII, you have the option to change, correct, delete, or opt out of our communications. You can exercise control over the use of your PII and Non-PII for marketing and promotions through the following options:
– Remove your name from our customer lists by opting out at the point of data collection or contacting us at hello@triindigo.com.
– Stop receiving email communications by clicking the “Unsubscribe” link in the promotional emails.
– Stop receiving texts/SMS from us by replying STOP to opt out of further messaging.
Correcting or Updating Your Information
If you need to make changes to the PII you have provided or update your preferences, you can do so through contacting us at hello@triindigo.com.
Cookies
We may use “cookies,” “web beacons,” and similar technologies to collect information for On Tri Indigo Digital, including the Tools and our advertisements. Our partners and third-party vendors may also use cookies. A “cookie” is a computer file that acts as
an identification card for your browser, helping us serve you better. Cookies save products in your shopping cart and track the effectiveness of our marketing campaigns. We do not use cookies to collect PII.
Most browsers accept cookies by default, but you can usually set your browser to reject or delete cookies. However, disabling or deleting cookies may impact the functionality of On Tri Indigo and third-party services. We recommend keeping cookies enabled for a better experience on our sites.
Interest-Based Advertising
We may collaborate with third-party advertising companies that collect and use information about your online activities across websites to deliver more relevant ads. This is known as interest-based advertising. You can learn more about this type of advertising and opt out through the Digital Advertising Alliance self-regulatory program at http://optout.networkadvertising.org/#/ or http://optout.aboutads.info/#/. Note that opting out may still result in ads being displayed, but they may be less relevant to your interests. If you delete cookies, block them, or use a different computer or browser, you may need to renew your opt-out choice.
Mobile Site Access and Location-Based Services
Our website, services, and tools can be accessed through mobile devices. This Privacy Policy applies to all mobile access.
When you access our website or services on a mobile device, we may receive location-related information and details about your device. This enables us to provide location-based services, improve search results, and deliver personalized content. You can opt out of or modify your device’s location services in its settings menu. If you’re unsure how to change or disable location services, please contact your mobile service carrier or device manufacturer.
Children
Minors Under 13
triindigo.com is not intended for individuals under the age of 13, and we do not knowingly collect information from them online.
Minors Over 13
Minors between 13 and 18 years old require parental consent to make authorized purchases or use our services. We encourage parents to monitor their children’s access to our website, products, and services.
Links to Third Parties and Social Media
Our website may contain links to third-party websites. These third parties have their own policies regarding information collection, use, and disclosure. We recommend reading their privacy policies to understand their practices.
Social media platforms are included on our websites, and interactions with them are governed by the respective platforms’ privacy policies. The privacy settings you have chosen on those platforms determine the visibility of your information. Review each social media site’s privacy policy and adjust your settings accordingly.
It is important to understand that your decision to make a purchase or engage with a linked website is entirely voluntary and at your own discretion. We recommend that you do your own research and consider your individual needs and preferences before making any purchasing decisions.
If you have any questions or concerns about our use of affiliate links, please feel free to contact us at hello@triindigo.com
Contact Us
If you have any questions about this Privacy Policy, please reach out to us via email or mail. We strive to respond within 5 business days.